Privacy Policy

Introduction

At Samaa.ae, we are committed to protecting your personal information in compliance with UAE privacy and data protection laws. We ensure your data is collected, stored, and used securely and responsibly.

What Information Do We Collect?
When you interact with us, we may collect the following information:

  • Name, address, and contact details (email and phone number).
  • Date of birth (if required for specific purposes).
  • Other information necessary to provide our services or as authorized by you.

How Do We Collect Information?

We collect your information when you:

  • Contact us directly through our website or other communication channels.
  • Register for services, newsletters, or updates.
  • Submit inquiries or feedback.
  • Interact with third-party platforms or providers that you have authorized to share your information with us.

 

How Do We Use Your Information?

Your information is used for purposes including, but not limited to:

  • Providing you with requested services and support.
  • Improving our products and services.
  • Complying with applicable laws and regulations in the UAE.

 

Data Security

We implement stringent measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. All data is securely stored on systems compliant with UAE regulations and international standards.

 

Confidentiality

Samaa.ae is not responsible for the privacy practices of third-party websites linked on our platform. We encourage you to review the privacy policies of these external sites before sharing any personal information.

Your Rights
In accordance with UAE law, you have the right to:

  • Access the personal data we hold about you.
  • Request corrections to any inaccurate information.
  • Request deletion of your data unless it is required for legal purposes.

Making a Complaint

If you have concerns regarding the handling of your personal information, please contact us at [email protected] with full details of your complaint. We will review and investigate the matter and aim to respond within 5 working days. Should additional time be required, we will keep you informed of the progress.

If you are not satisfied with our response, you may escalate your concerns to the UAE’s data protection authorities.

Updates to This Policy

We reserve the right to update this Privacy Policy to reflect changes in UAE laws or our practices. Please review this page periodically to stay informed.

 

Updates to This Policy

For questions or concerns about this Privacy Policy, email us at [email protected].

Your privacy and trust are our priorities.